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SHIPPING & RETURNS

SHIPPING POLICY

FREE Shipping U.S Orders within 48 states - (all items are sent using tracking) 

All other orders will select tracked shipping of their choice 

RETURN POLICY

  • Merchandise may be returned within 3 days using simple rules established below unless  noted below. If it doesn’t match description or if there is manufacturer defect within 3 days which requires an email, description and pictures of issue. Citizen watches have a warranty after our 3 day policy which can be used. 

  • Purses, Apparel, footwear, home and accessories (bags, sunglasses, leather goods, jewelry  and watches) may be returned as mentioned above unless the item is marked Final Sale or  Non-Returnable.

  • Items must be returned in their original packaging, including hangers, hang tags, dust bags,  eyewear cases, shoe boxes and gift boxes when applicable. 

  • Items must not be used, worn, altered or damaged. 

  • Beauty, perishable and personal items are final sale, unless otherwise specified.

  • All items authorized for return require an email with tracking number